This Privacy Policy explains how hijau88 collects, uses, stores, and protects the personal data of registered members in Malaysia. We take your privacy seriously — not merely as a legal obligation, but because it is the foundation of trust that connects us with over 200,000 members across the country.
Six core principles that guide how we handle your personal data.
All data transmitted between your device and hijau88's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions. No personal or financial data is ever transmitted in an unsecured form.
Hijau88 has never and will never sell, rent, or share members' personal data with any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — not to us as a business asset.
Data we collect is used solely for the purposes stated in this policy — account management, Touch 'n Go and GrabPay payment processing, legal compliance, and user experience improvement. No data is used outside the defined scope.
We believe members have every right to know exactly what data we hold about them and how it is used. This privacy policy is written in clear, straightforward language — not dense legal jargon that leaves everyday users confused.
Hijau88 members have the right to access, correct, request a copy of, or request deletion of their personal data. These requests are processed promptly and we respect your decision without question. Contact support@hijau88.xyz for any data-related requests.
Hijau88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations. We conduct regular privacy assessments and update our procedures in line with current legal requirements.
Hijau88 takes seriously our responsibility to protect the privacy and personal data of every registered member on our platform. This Privacy Policy clearly outlines our practices regarding the collection, use, storage, protection, and disclosure of personal data in the context of providing hijau88.xyz online gaming platform services to users in Malaysia.
This document applies to all your interactions with hijau88 – from account registration, making deposits via Touch 'n Go, GrabPay, or FPX, playing Live Casino, placing bets on the Malaysia Super League, through to communications with our customer support team. By registering and using the hijau88 platform, you agree to the privacy practices set out in this document.
If you have any questions about how we handle your personal data, hijau88's privacy team is available at any time via support@hijau88.xyz. We are committed to responding to all privacy-related enquiries within 48 business hours.
Hijau88 collects members' personal data only when necessary to deliver our services effectively and comply with applicable legal requirements. The following are the categories of data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Full name, IC number, date of birth | Identity & age verification, PDPA compliance |
| Contact | Malaysian phone number, email address | Account communications, 2FA verification, notifications |
| Financial | E-wallet account numbers, MYR transaction records | Deposit & withdrawal processing, fraud prevention |
| Technical | IP address, device type, web browser | Account security, detection of suspicious activity |
| Games | Betting history, session duration, game preferences | Responsible gaming, experience enhancement |
| Communications | Support chat logs, sent emails | Service records, dispute resolution |
Hijau88 does not collect data that is unnecessary or unrelated to the delivery of our services. We also do not collect special category information such as health data, religious beliefs, or members' political affiliations.
Personal data collected by hijau88 is used solely for legitimate, stated purposes. We do not use your data in ways that go against your wishes or that have not been disclosed in this policy:
Hijau88 retains members' personal data only for as long as necessary to fulfil the original purpose of collection, or as required under applicable Malaysian law.
Once the retention period expires or a member submits a data deletion request, hijau88 will delete or anonymise the relevant data securely in accordance with established data management procedures. Data required for legal compliance may be retained beyond the periods stated above, even after a deletion request has been received.
All data is stored on secure servers with strict access controls. Data storage locations comply with data protection requirements that are equivalent to or exceed Malaysian standards.
Hijau88 does not sell, rent, or trade members' personal data. However, under the limited circumstances outlined below, we may share your data with certain parties:
Hijau88 takes cybersecurity infrastructure seriously to ensure members' personal data is protected at every stage — during transmission, processing, and storage. The following are the key security layers we have put in place:
All data communications are encrypted using the latest TLS protocol with 256-bit keys — the same standard used by major banks in Malaysia.
Members can enable 2FA for an added layer of protection during login and cash withdrawals.
A round-the-clock threat detection system monitors for unauthorised access and suspicious activity across member accounts.
Staff access to member data is restricted on a need-to-know basis — no single individual has full access to all data.
While hijau88 implements comprehensive security measures, no system can guarantee absolute 100% security. We therefore encourage members to practise good security habits on their end – using strong passwords, not sharing login credentials, and enabling 2FA.
In the event of any security incident affecting members' personal data, hijau88 is committed to notifying affected members within a reasonable timeframe in accordance with applicable legal requirements.
Hijau88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Below are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the hijau88 platform. For more information on managing cookies in your browser, please refer to your browser's documentation.
As a registered hijau88 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) and hijau88's internal policies:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 business days.
You have the right to request corrections to inaccurate or outdated personal data through your account profile or hijau88 support.
You may request the deletion of your personal data, subject to unavoidable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time, with no justification required.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service.
Under certain circumstances, you may request that hijau88 restrict the processing of your data while any related issues are being resolved.
To exercise any of the rights above, contact hijau88's privacy team at support@hijau88.xyz with the subject line "Data Privacy Request". Please include your full name and account number to help us process your request faster. We will acknowledge receipt within 48 hours and resolve your request within 30 business days.
Hijau88 is a platform restricted to individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Should hijau88 discover that a child's personal data has been collected without knowledge or due to an error in the age verification process, we will take immediate action to delete that data and close the account in question. Parents or guardians with concerns about their child potentially using the platform are welcome to contact us at support@hijau88.xyz for prompt assistance.
Hijau88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. Any update will be accompanied by a revised date at the top of this document.
For significant changes to how we use your personal data, hijau88 will endeavour to notify members via their registered email or in-platform notification at least 14 days before the changes take effect. For minor updates or clarifications, advance notice may not be provided.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of the hijau88 platform after any changes are published will be considered your acceptance of the updated policy.
If you have any enquiries, complaints, or requests regarding hijau88's Privacy Policy or the handling of your personal data, our team is ready to assist. We take all privacy-related complaints seriously and are committed to resolving them thoroughly and promptly.
Hijau88 is committed to resolving all privacy complaints fairly and transparently. If you are not satisfied with the resolution provided, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant authority under applicable law.
The most frequently asked questions from members about their privacy and data protection at hijau88.
A deeper look at our approach to protecting the personal data of Malaysian members.
At hijau88, privacy is not simply a compliance checkbox to tick. It is the foundation of trust between us and the more than 200,000 members who entrust our platform with their personal and financial information. When a member in Penang makes a deposit via Touch 'n Go, or a member in Johor Bahru withdraws via GrabPay, they are placing their full trust in us. We take that responsibility very seriously.
One question new members often ask is — why does hijau88 require certain information? Every piece of data we collect serves a clear purpose. Full name and IC number are required for identity verification and to prevent underage use of the platform. Phone number is required for two-factor authentication to secure your account. Transaction records are required to process withdrawals correctly and to comply with Malaysian financial regulations.
We understand that trust is built through consistent action, not just written promises. That is why, in over seven years of operation, hijau88 has not been involved in any significant data breach or unauthorised disclosure of member information. That track record speaks for itself.
If any part of this Privacy Policy is unclear or you would like further explanation on how we handle your data, we encourage you to reach out to our team. In the context of privacy, more questions mean greater understanding – and that is something we wholeheartedly welcome.
All personal information and transaction data for hijau88 members is protected using industry-standard 256-bit SSL encryption. Your data is never sold or shared with third parties without your consent. Privacy-related enquiries can be sent to support@hijau88.xyz at any time.